https://www.fjordrentals.com/en/faq

General

No, at the moment it is only possible to check in and out on Saturdays. This means that bookings are always for entire weeks.

Yes, booking a holiday home is only possible if the tenant is 18 years or older.


Yes, a standard deposit of €500 applies when booking a holiday home. This deposit will be returned to your bank account two weeks after your return.

No, cancellation is subject to fees. The cancellation fee depends on the period between the cancellation and the booked arrival date. This arrangement is included in Article 6 of the General Rental Terms and Conditions.

Yes! When booking the property, please specify the number of people in your party. We will make sure a set of bed linen is available for each person. There is no need to bring bed linen, in other words.

Yes, a towel set consisting of 1 large towel and 1 small towel is provided per person. When booking the property, please specify the number of people in your party, and we will make sure there is a towel set for each person.

On the day you arrive, you can check in from 16.00 in the afternoon. On the day of departure, you will need to check out no later than 10.00 in the morning.


Before your arrival, we will email you instructions on where to find the key to the property, and the access code. If you have questions about this, please contact us at info@fjordrentals.com or call us during business hours at (+31) 55-5191968.

We're sorry to hear you have a complaint. We will gladly help you solve the problem. During office hours, please contact us at (+31) 55-5191968. Of course, you can also email us: info@fjordrentals.com.

Before arriving at the property, we will send you an information document by email. This email contains the WiFi password, among other things. In the unlikely event that you missed this email, there is always an instruction booklet available in the holiday home containing the WiFi password.

Shampoo and/or shower gel are not provided as standard, please bring your own.

Arrival and departure

No, at the moment it is only possible to check in and out on Saturdays. This means that bookings are always for entire weeks.

Yes, booking a holiday home is only possible if the tenant is 18 years or older.


On the day you arrive, you can check in from 16.00 in the afternoon. On the day of departure, you will need to check out no later than 10.00 in the morning.


Before your arrival, we will email you instructions on where to find the key to the property, and the access code. If you have questions about this, please contact us at info@fjordrentals.com or call us during business hours at (+31) 55-5191968.

My booking

No, at the moment it is only possible to check in and out on Saturdays. This means that bookings are always for entire weeks.

Yes, booking a holiday home is only possible if the tenant is 18 years or older.


No, cancellation is subject to fees. The cancellation fee depends on the period between the cancellation and the booked arrival date. This arrangement is included in Article 6 of the General Rental Terms and Conditions.

Yes! When booking the property, please specify the number of people in your party. We will make sure a set of bed linen is available for each person. There is no need to bring bed linen, in other words.

Yes, a towel set consisting of 1 large towel and 1 small towel is provided per person. When booking the property, please specify the number of people in your party, and we will make sure there is a towel set for each person.

On the day you arrive, you can check in from 16.00 in the afternoon. On the day of departure, you will need to check out no later than 10.00 in the morning.


Before your arrival, we will email you instructions on where to find the key to the property, and the access code. If you have questions about this, please contact us at info@fjordrentals.com or call us during business hours at (+31) 55-5191968.

We're sorry to hear you have a complaint. We will gladly help you solve the problem. During office hours, please contact us at (+31) 55-5191968. Of course, you can also email us: info@fjordrentals.com.

Payments

No, cancellation is subject to fees. The cancellation fee depends on the period between the cancellation and the booked arrival date. This arrangement is included in Article 6 of the General Rental Terms and Conditions.

By price

Stay

Yes! When booking the property, please specify the number of people in your party. We will make sure a set of bed linen is available for each person. There is no need to bring bed linen, in other words.

Yes, a towel set consisting of 1 large towel and 1 small towel is provided per person. When booking the property, please specify the number of people in your party, and we will make sure there is a towel set for each person.

On the day you arrive, you can check in from 16.00 in the afternoon. On the day of departure, you will need to check out no later than 10.00 in the morning.


Before your arrival, we will email you instructions on where to find the key to the property, and the access code. If you have questions about this, please contact us at info@fjordrentals.com or call us during business hours at (+31) 55-5191968.

We're sorry to hear you have a complaint. We will gladly help you solve the problem. During office hours, please contact us at (+31) 55-5191968. Of course, you can also email us: info@fjordrentals.com.

Before arriving at the property, we will send you an information document by email. This email contains the WiFi password, among other things. In the unlikely event that you missed this email, there is always an instruction booklet available in the holiday home containing the WiFi password.

Shampoo and/or shower gel are not provided as standard, please bring your own.

Cancel

No, cancellation is subject to fees. The cancellation fee depends on the period between the cancellation and the booked arrival date. This arrangement is included in Article 6 of the General Rental Terms and Conditions.

Changes

Coronavirus

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